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Terms and Conditions

Terms and Conditions of Trattoria Restaurant

  • 1. Introduction
  • Welcome to the Trattoria website. By accessing and using our services, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.
  • 2. Acceptance of Terms
  • By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. If you do not agree to these terms, please do not use our services.
  • 3. Service Description
  • Trattoria provides dining services, including but not limited to in-restaurant dining, takeout, and delivery. We strive to accommodate dietary preferences and restrictions; however, it is the responsibility of the customer to inform us of any allergies.
  • 4. Reservations
  • Reservations can be made through our website or by contacting the restaurant directly. All reservations are subject to availability. We recommend making reservations in advance, especially for peak dining times.
  • 5. Cancellations and Modifications
  • Customers may cancel or modify their reservations without penalty up to 24 hours before their scheduled time. Cancellations made within 24 hours may incur a fee depending on the circumstances.
  • 6. Pricing Policy
  • All prices listed on our website are in local currency and are subject to change without notice. Final charges may vary based on additional fees, taxes, or surcharges.
  • 7. Payment Terms
  • Payments for services must be made at the time of service unless other arrangements have been made. We accept various forms of payment including credit/debit cards and cash.
  • 8. Gift Vouchers
  • Trattoria offers gift vouchers that can be purchased online and redeemed in-store. Vouchers are not redeemable for cash and must be presented at the time of payment.
  • 9. Conduct and Behavior
  • All guests are expected to conduct themselves in a respectful manner while on our premises. Trattoria reserves the right to refuse service to any individual who behaves inappropriately or disruptively.
  • 10. Liability Limitations
  • Trattoria is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services. Our total liability is limited to the amount paid by the customer for the service rendered.